Astrolysisby Ganakys

Yardım & SSS

Nasıl yardımcı olabiliriz?

En çok sorulan şeylere kısa cevaplar. İhtiyacınızı bulamıyorsanız support@astrolysis.com'a e-posta gönderin, iki iş günü içinde bir insan cevap verecek.

Some updated product and service details below are in English. This page is not fully translated.

Başlangıç

Kayıt olmak için neye ihtiyacım var?
Bir e-posta adresi. Bu kadar. Doğum profilinizi sonradan tamamlayabilirsiniz — tarih, saat ve yer — haritanızın kilidini açmak için.
Doğum saatimi tam bilmiyorsam?
Sorun değil. Saat olmadan evleri veya yükselen burcu hesaplayamayız, ancak gezegen pozisyonları ve çoğu gelenek merceği yine çalışır. Profili oluştururken "yaklaşık" olarak işaretleyin, yapay zekâ saatin önemli olduğu yerde güvenini yumuşatır.
Denemek için ödeme yapmam gerekir mi?
You can start free without a card. The free allowance includes five Ask questions and one tarot reading per day. Paid Individual, Family and Lifetime plans have different allowances; check the plan shown in Settings before purchasing. Learning is included for every Readings account, including free and beta accounts.

Hesap & faturalama

How do I change my plan?
From any free-tier prompt, or in Settings → Plan. Payments are processed by Razorpay — in rupees if you are billed in India, in US dollars everywhere else. The exact price and currency are shown before you pay.This part is shown in English: a reviewed translation of the current purchase terms is not available yet.
Nasıl iptal ederim?
A purchase made under the current purchase terms is a single payment that does not renew, so there is nothing to cancel. An Individual or Family plan ends when the period you paid for ends; an extra person on a Family plan is covered only while that Family plan is active. If you bought a plan before these terms and want to change or stop it, email support@astrolysis.com.This part is shown in English: a reviewed translation of the current purchase terms is not available yet.
İade alabilir miyim?
Plans bought under the current purchase terms are not refundable, except where the law requires a refund or to correct a payment error such as a duplicate charge. Purchases made before these terms keep the terms they were made under. Refund PolicyThis part is shown in English: a reviewed translation of the current purchase terms is not available yet.
Hangi ödeme yöntemleri kabul edilir?
Tüm büyük Hindistan kartları, UPI, net-bankacılık ve Razorpay üzerinden seçili cüzdanlar. Uluslararası kartlar desteklenen yerlerde kabul edilir.

Haritam

Hesaplamalar ne kadar doğru?
Western and Vedic planetary charts use Swiss Ephemeris calculations; the Vedic chart uses the Lahiri ayanamsa. Other traditions also use calendar, name or birth-date conventions. A calculation is not scientific evidence for an interpretation. Birth-time uncertainty can affect houses, the rising sign and timing; check the method and uncertainty notes on each tradition page.
Aynı haritada gelenekleri değiştirebilir miyim?
Aynı doğum bilgileriyle farklı gelenekleri keşfedebilirsiniz. Takvimleri, zodyak sistemleri ve harita yöntemleri farklı olabilir; bu nedenle haritaları ve yorumları birbirinin yerine kullanılamaz. Bu farkları gelenek sayfalarında keşfedin.
Kayıttan sonra doğum verilerimi düzenleyebilir miyim?
Edit your birth details in Profiles. A change to the birth details used for calculation creates a new chart revision; cosmetic or no-op edits do not. Earlier chart revisions and their saved readings are retained, rather than silently rewritten or cleared. An older saved reading may therefore describe the details used when it was created. Profiles

Yapay zekâ Sor

Ne sorabilirim?
Ask about the chart context supplied to a thread, or use a reading as a prompt for reflection. The assistant can retrieve matching knowledge-base passages, but a reply may have no retrieved source and AI can make mistakes. Open any citations and check important claims; the assistant is not a trained human astrologer.
Ne yapmaz?
Crisis-related Ask replies point to crisis resources and qualified human help. Astrolysis does not connect you to a person or provide emergency support. Readings are for reflection, not medical, legal or financial advice. Crisis resources
Konuşmamızı hatırlar mı?
Evet, bir konu içinde; ayrıca istediğiniz zaman yeni bir konu başlatabilirsiniz. Tek bir konuyu silmenin henüz bir yolu yok — silinmesini istediğiniz bir konu varsa support@astrolysis.com adresine yazın.

Tarot

Tarot haritamdan ayrı mı?
Tarot is a separate reflection tool. Its interpretation uses the cards, spread and any question you enter; the current tarot flow does not send your birth chart or transit context to the AI.
Hangi açılımlar mevcut?
One card, past–present–future and Celtic Cross are available. The free daily allowance is one reading; the Individual allowance is ten. Family and Lifetime Pro allowances differ. Where several purchases or beta access apply, the app evaluates the eligible access rather than adding every allowance together. Your current access is shown in the app.

Aile üyeleri

Partnerimi, çocuğumu veya ebeveynimi ekleyebilir miyim?
Use Profiles to manage the people saved under your account. The number you can save depends on your current plan and extra-person purchases. A saved profile is not a separate login; compatibility tools compare the profiles available to your account. Profiles
Bir hesap gerekir mi?
A person saved as a profile does not need a separate account for you to read that profile. There is no self-service transfer of a profile to another account. Do not share your password or assume that creating another account moves the profile or its history.

Diller

Hangi dilleri destekliyorsunuz?
Readings offers 60 interface language choices. Translation coverage varies by page and feature; some text remains in English. Learning lessons are currently published in English.
Okuma dilimi nasıl değiştiririm?
Ayarlar → Dil veya kenar çubuğundaki Dil öğesi.

Verimi silme

Hesabımı nasıl silerim?
Manage your birth profiles and account in Settings. Closing your account stops access; request permanent record erasure or a data export by emailing support from your registered address.
Önce verimi dışa aktarabilir miyim?
There is no one-click full Readings data export yet. Request a copy of the records we hold by emailing support@astrolysis.com from your registered address. The separate Learning export contains Learning records only; it is not an export of your shared Readings account, charts or purchases.

Bize ulaşın

E-posta support@astrolysis.com. İki iş günü içinde cevaplıyoruz. Faturalama ve iadeler için İade Politikamızı görün. Gizlilik soruları için Gizlilik Politikamıza bakın.

Kriz kaynakları

Krizde iseniz, lütfen bir insanla konuşun.

Astrolysis is a reflective tool, not a crisis or emergency service. If you are in danger or thinking about harming yourself or someone else, contact local emergency services or qualified human help. Service hours, charges and availability depend on the provider and your location; an entry here does not guarantee an immediate response.

Service details checked on 3 October 2026. Follow the provider links for current availability. Language selection does not establish your country, and short codes may only work locally.

Acil fiziksel tehlikede iseniz, lütfen yerel acil numaranızı arayın.