Astrolysisby Ganakys

도움말 & FAQ

무엇을 도와드릴까요?

사람들이 가장 자주 묻는 것들에 대한 짧은 답변입니다. 찾으시는 것이 없으면 support@astrolysis.com으로 메일 주세요. 사람이 영업일 기준 2일 이내에 답장드립니다.

Some updated product and service details below are in English. This page is not fully translated.

시작하기

가입할 때 무엇이 필요한가요?
이메일 주소 하나면 됩니다. 그게 전부입니다. 출생 프로필(날짜, 시간, 장소)은 나중에 채워서 차트를 잠금 해제할 수 있습니다.
정확한 출생 시각을 모르면 어떻게 하나요?
괜찮습니다. 시각이 없으면 하우스나 어센던트를 계산할 수 없지만, 행성 위치와 대부분의 전통 렌즈는 여전히 작동합니다. 프로필 생성 시 「대략」으로 표시하면 시간이 중요한 부분에서 AI가 확신의 정도를 누그러뜨립니다.
체험에 비용이 드나요?
You can start free without a card. The free allowance includes five Ask questions and one tarot reading per day. Paid Individual, Family and Lifetime plans have different allowances; check the plan shown in Settings before purchasing. Learning is included for every Readings account, including free and beta accounts.

계정과 결제

How do I change my plan?
From any free-tier prompt, or in Settings → Plan. Payments are processed by Razorpay — in rupees if you are billed in India, in US dollars everywhere else. The exact price and currency are shown before you pay.This part is shown in English: a reviewed translation of the current purchase terms is not available yet.
어떻게 취소하나요?
A purchase made under the current purchase terms is a single payment that does not renew, so there is nothing to cancel. An Individual or Family plan ends when the period you paid for ends; an extra person on a Family plan is covered only while that Family plan is active. If you bought a plan before these terms and want to change or stop it, email support@astrolysis.com.This part is shown in English: a reviewed translation of the current purchase terms is not available yet.
환불받을 수 있나요?
Plans bought under the current purchase terms are not refundable, except where the law requires a refund or to correct a payment error such as a duplicate charge. Purchases made before these terms keep the terms they were made under. Refund PolicyThis part is shown in English: a reviewed translation of the current purchase terms is not available yet.
어떤 결제 수단을 받나요?
Razorpay를 통한 모든 주요 인도 카드, UPI, 인터넷뱅킹, 그리고 일부 지갑. 지원되는 곳에서는 해외 카드도 받습니다.

내 차트

계산은 얼마나 정확한가요?
Western and Vedic planetary charts use Swiss Ephemeris calculations; the Vedic chart uses the Lahiri ayanamsa. Other traditions also use calendar, name or birth-date conventions. A calculation is not scientific evidence for an interpretation. Birth-time uncertainty can affect houses, the rising sign and timing; check the method and uncertainty notes on each tradition page.
같은 차트로 전통을 바꿀 수 있나요?
같은 출생 정보로 여러 전통을 탐색할 수 있습니다. 하지만 달력, 황도 체계, 차트 작성 방법이 다를 수 있으므로 차트와 해석을 서로 바꾸어 적용할 수는 없습니다. 각 전통의 페이지에서 이러한 차이를 살펴보세요.
가입 후 출생 데이터를 수정할 수 있나요?
Edit your birth details in Profiles. A change to the birth details used for calculation creates a new chart revision; cosmetic or no-op edits do not. Earlier chart revisions and their saved readings are retained, rather than silently rewritten or cleared. An older saved reading may therefore describe the details used when it was created. Profiles

AI 「질문」

무엇을 물어볼 수 있나요?
Ask about the chart context supplied to a thread, or use a reading as a prompt for reflection. The assistant can retrieve matching knowledge-base passages, but a reply may have no retrieved source and AI can make mistakes. Open any citations and check important claims; the assistant is not a trained human astrologer.
무엇을 하지 않나요?
Crisis-related Ask replies point to crisis resources and qualified human help. Astrolysis does not connect you to a person or provide emergency support. Readings are for reflection, not medical, legal or financial advice. Crisis resources
대화를 기억하나요?
네, 스레드 안에서는 기억합니다. 새 스레드는 언제든 시작할 수 있습니다. 아직 개별 스레드를 삭제하는 방법은 없습니다. 삭제가 필요하시면 support@astrolysis.com으로 알려주세요.

타로

타로가 내 차트와 분리되어 있나요?
Tarot is a separate reflection tool. Its interpretation uses the cards, spread and any question you enter; the current tarot flow does not send your birth chart or transit context to the AI.
어떤 스프레드가 있나요?
One card, past–present–future and Celtic Cross are available. The free daily allowance is one reading; the Individual allowance is ten. Family and Lifetime Pro allowances differ. Where several purchases or beta access apply, the app evaluates the eligible access rather than adding every allowance together. Your current access is shown in the app.

가족 구성원

파트너, 자녀, 부모를 추가할 수 있나요?
Use Profiles to manage the people saved under your account. The number you can save depends on your current plan and extra-person purchases. A saved profile is not a separate login; compatibility tools compare the profiles available to your account. Profiles
그들도 계정이 필요한가요?
A person saved as a profile does not need a separate account for you to read that profile. There is no self-service transfer of a profile to another account. Do not share your password or assume that creating another account moves the profile or its history.

언어

어떤 언어를 지원하나요?
Readings offers 60 interface language choices. Translation coverage varies by page and feature; some text remains in English. Learning lessons are currently published in English.
리딩 언어를 어떻게 바꾸나요?
설정 → 언어, 또는 사이드바의 언어 항목.

내 데이터 삭제

계정을 어떻게 삭제하나요?
Manage your birth profiles and account in Settings. Closing your account stops access; request permanent record erasure or a data export by emailing support from your registered address.
먼저 데이터를 내보낼 수 있나요?
There is no one-click full Readings data export yet. Request a copy of the records we hold by emailing support@astrolysis.com from your registered address. The separate Learning export contains Learning records only; it is not an export of your shared Readings account, charts or purchases.

문의

support@astrolysis.com으로 메일 주세요. 영업일 기준 2일 이내에 답장드립니다. 결제와 환불은 환불 정책을, 개인정보 관련 질문은 개인정보 처리방침을 참조하세요.

위기 지원 자료

위기 중이시라면, 부디 사람과 이야기하세요.

Astrolysis is a reflective tool, not a crisis or emergency service. If you are in danger or thinking about harming yourself or someone else, contact local emergency services or qualified human help. Service hours, charges and availability depend on the provider and your location; an entry here does not guarantee an immediate response.

Service details checked on 3 October 2026. Follow the provider links for current availability. Language selection does not establish your country, and short codes may only work locally.

신체적으로 즉각적인 위험이 있다면 지역 긴급 전화로 연락하세요.