Astrolysisby Ganakys

Tulong & FAQ

Paano makakatulong?

Mga maikling sagot sa mga pinakamadalas itanong. Hindi mahanap ang kailangan mo? Mag-email sa support@astrolysis.com at sasagot ang isang tao sa loob ng dalawang business day.

Some updated product and service details below are in English. This page is not fully translated.

Pagsisimula

Ano ang kailangan ko para mag-sign up?
Isang email address. Iyon na. Maaari mong kumpletuhin ang birth profile pagkatapos — petsa, oras, at lugar — upang i-unlock ang tsart mo.
Paano kung hindi ko alam ang eksaktong oras ng kapanganakan?
Okay lang. Kung walang oras, hindi kami maaaring kalkulahin ang mga bahay o ang ascendant, pero gumagana pa rin ang posisyon ng mga planeta at karamihan ng tradisyong lens. Markahan ang profile bilang "approximate" kapag ginagawa mo at lalambot ang tiwala ng AI kung saan mahalaga ang oras.
Kailangan ko bang magbayad para subukan?
You can start free without a card. The free allowance includes five Ask questions and one tarot reading per day. Paid Individual, Family and Lifetime plans have different allowances; check the plan shown in Settings before purchasing. Learning is included for every Readings account, including free and beta accounts.

Account at billing

How do I change my plan?
From any free-tier prompt, or in Settings → Plan. Payments are processed by Razorpay — in rupees if you are billed in India, in US dollars everywhere else. The exact price and currency are shown before you pay.This part is shown in English: a reviewed translation of the current purchase terms is not available yet.
Paano kumansela?
A purchase made under the current purchase terms is a single payment that does not renew, so there is nothing to cancel. An Individual or Family plan ends when the period you paid for ends; an extra person on a Family plan is covered only while that Family plan is active. If you bought a plan before these terms and want to change or stop it, email support@astrolysis.com.This part is shown in English: a reviewed translation of the current purchase terms is not available yet.
Maaari ba akong humingi ng refund?
Plans bought under the current purchase terms are not refundable, except where the law requires a refund or to correct a payment error such as a duplicate charge. Purchases made before these terms keep the terms they were made under. Refund PolicyThis part is shown in English: a reviewed translation of the current purchase terms is not available yet.
Anong payment methods ang tinatanggap?
Lahat ng pangunahing Indian cards, UPI, net-banking, at piling wallets sa pamamagitan ng Razorpay. Tinatanggap ang international cards kung saan sinusuportahan.

Aking tsart

Gaano katumpak ang mga kalkulasyon?
Western and Vedic planetary charts use Swiss Ephemeris calculations; the Vedic chart uses the Lahiri ayanamsa. Other traditions also use calendar, name or birth-date conventions. A calculation is not scientific evidence for an interpretation. Birth-time uncertainty can affect houses, the rising sign and timing; check the method and uncertainty notes on each tradition page.
Maaari ko bang palitan ang tradisyon sa parehong tsart?
Maaari mong tuklasin ang iba't ibang tradisyon gamit ang parehong detalye ng kapanganakan. Maaaring magkaiba ang kanilang mga kalendaryo, sistema ng zodiac, at paraan ng pagbuo ng tsart, kaya hindi mapagpapalit ang kanilang mga tsart at interpretasyon. Gamitin ang mga pahina ng tradisyon upang tuklasin ang mga pagkakaibang ito.
Maaari ko bang i-edit ang birth data ko pagkatapos mag-sign up?
Edit your birth details in Profiles. A change to the birth details used for calculation creates a new chart revision; cosmetic or no-op edits do not. Earlier chart revisions and their saved readings are retained, rather than silently rewritten or cleared. An older saved reading may therefore describe the details used when it was created. Profiles

AI Ask

Ano ang maaari kong itanong?
Ask about the chart context supplied to a thread, or use a reading as a prompt for reflection. The assistant can retrieve matching knowledge-base passages, but a reply may have no retrieved source and AI can make mistakes. Open any citations and check important claims; the assistant is not a trained human astrologer.
Ano ang hindi gagawin?
Crisis-related Ask replies point to crisis resources and qualified human help. Astrolysis does not connect you to a person or provide emergency support. Readings are for reflection, not medical, legal or financial advice. Crisis resources
Naaalala ba nito ang usapan natin?
Oo, sa loob ng isang thread, at maaari kang magsimula ng bagong thread kahit kailan. Wala pang paraan para burahin ang iisang thread — mag-email sa support@astrolysis.com kung may gusto kang ipatanggal.

Tarot

Hiwalay ba ang tarot sa tsart ko?
Tarot is a separate reflection tool. Its interpretation uses the cards, spread and any question you enter; the current tarot flow does not send your birth chart or transit context to the AI.
Anong spread ang available?
One card, past–present–future and Celtic Cross are available. The free daily allowance is one reading; the Individual allowance is ten. Family and Lifetime Pro allowances differ. Where several purchases or beta access apply, the app evaluates the eligible access rather than adding every allowance together. Your current access is shown in the app.

Miyembro ng pamilya

Maaari ko bang idagdag ang partner, anak, o magulang ko?
Use Profiles to manage the people saved under your account. The number you can save depends on your current plan and extra-person purchases. A saved profile is not a separate login; compatibility tools compare the profiles available to your account. Profiles
Kailangan ba nila ng account?
A person saved as a profile does not need a separate account for you to read that profile. There is no self-service transfer of a profile to another account. Do not share your password or assume that creating another account moves the profile or its history.

Mga wika

Anong wika ang sinusuportahan?
Readings offers 60 interface language choices. Translation coverage varies by page and feature; some text remains in English. Learning lessons are currently published in English.
Paano ko mababago ang wika ng pagbasa ko?
Settings → Wika, o ang Wika na item sa sidebar.

Pagbura ng data

Paano ko mabubura ang account ko?
Manage your birth profiles and account in Settings. Closing your account stops access; request permanent record erasure or a data export by emailing support from your registered address.
Maaari ko bang i-export muna ang data ko?
There is no one-click full Readings data export yet. Request a copy of the records we hold by emailing support@astrolysis.com from your registered address. The separate Learning export contains Learning records only; it is not an export of your shared Readings account, charts or purchases.

Pakikipag-ugnayan

Email support@astrolysis.com. Sumasagot kami sa loob ng dalawang business day. Para sa billing at refunds, tingnan ang Patakaran sa Pag-uli. Para sa tanong sa privacy, tingnan ang Patakaran sa Privacy.

Tulong sa krisis

Kung nasa krisis ka, mangyaring makipag-usap sa isang tao.

Astrolysis is a reflective tool, not a crisis or emergency service. If you are in danger or thinking about harming yourself or someone else, contact local emergency services or qualified human help. Service hours, charges and availability depend on the provider and your location; an entry here does not guarantee an immediate response.

Service details checked on 3 October 2026. Follow the provider links for current availability. Language selection does not establish your country, and short codes may only work locally.

Kung nasa agarang pisikal na panganib ka, mangyaring tumawag sa local na emergency number mo.